This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Citation Map Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via HighWire Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Callister, R. R. Articles by Wall, J. A. Search for Related Content Social Bookmarking                         What's this?

Japanese Community and Organizational Mediation

James A. Wall, Jr.

Department of Management, University of Missouri

This study investigated community and organizational mediation in Japan. Initially, hypotheses about community mediation were developed from a review of Japanese history and culture. These predictions were compared to data from interviews with Japanese students and subsequently with data collected in Japan. The comparisons yielded revised predictions about organizational conflict resolution, which were strongly supported by data collected in Japan. Specifically, it was found that the Japanese in their organizations, as in the community, infrequently use assertive mediation techniques such as criticism, education, and disputant separation. They are more apt to rely on nonassertive techniques such as gathering information from the disputants, listening to opinions, and relaying these between disputants. Such an approach is significantly less assertive than that used by the Chinese or the South Koreans.

Journal of Conflict Resolution, Vol. 41, No. 2, 311-328 (1997)
DOI: 10.1177/0022002797041002005


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?

This article has been cited by other articles:

				J. N. Hook, E. L. Worthington Jr, and S. O. Utsey Collectivism, Forgiveness, and Social Harmony The Counseling Psychologist, August 1, 2009; 37(6): 821 - 847. [Abstract] [PDF]

				J. H. Rubin and W. H. Moore Risk Factors for Forced Migrant Flight Conflict Management and Peace Science, April 1, 2007; 24(2): 85 - 104. [Abstract] [PDF]

				R. R. Callister and J. A. Wall Jr. Thai and U.S. Community Mediation Journal of Conflict Resolution, August 1, 2004; 48(4): 573 - 598. [Abstract] [PDF]

				J. A. Wall Jr., J. B. Stark, and R. L. Standifer Mediation: A Current Review and Theory Development Journal of Conflict Resolution, June 1, 2001; 45(3): 370 - 391. [Abstract] [PDF]

				N. J. Diamant Conflict and Conflict Resolution in China: Beyond Mediation-Centered Approaches Journal of Conflict Resolution, August 1, 2000; 44(4): 523 - 546. [Abstract] [PDF]

				J. A. Wall Jr. and R. R. Callister Malaysian Community Mediation Journal of Conflict Resolution, June 1, 1999; 43(3): 343 - 365. [Abstract] [PDF]

				B. Harff and T. R. Gurr Systematic Early Warning of Humanitarian Emergencies Journal of Peace Research, September 1, 1998; 35(5): 551 - 579. [Abstract]